The Secretarial and Administrative Teams are available from 08:30 to 17:00 Monday – Friday.

We are now offering a Thursday evening clinic with GP, Nurse and other professionals. We will also be providing telephone follow ups outside of core hours you will be advised of this when you booked.

Due to the COVID pandemic this service and hours of availability are subject to change.

Wednesday - every 3rd Wednesday of the month between 13:00 - 14:00.

Due to the COVID pandemic this training is currently on hold.

Thursday - every Thursday between 13:00 - 14:00 but every 4th Thursday of the month the closure will be all afternoon from 13:00

If you have an urgent health need while the practice is closed please call 111 (all calls to 111 will be recorded). 

In England use 111 when it's less urgent than 999. You will be assessed, given advice and directed straight away to the local service that can help you best.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.  

If you have a Mental Health or Adult Social Care issue please call 01472 256256.

If you require urgent assistance between 08:00 and 08:30 Monday to Friday (excluding Bank Holidays) please call 01472 254634.

111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally. 

Your needs will be assessed and you will be given advice about whether you need:

• Treat yourself at home
• Go to a Primary Care Centre

If you need face to face medical attention you may be asked to attend a Primary Care Centre.

Click here to access NHS 111 online or call 111 to speak to a staff member.

The practice will be closed for the Christmas break for routine appointments from 13:00 on Friday 24^th December, the practice remains open for urgent and emergency care until 18:30.

The practice will re-open on Wednesday 29^th December until Friday 31^st December at 13:00 when we move to urgent and emergency care until 18:30.

The practice will also be closed on Monday 3^rd January 2022.

If you are on repeat medication, please check you have enough stock to see you over the extended bank holiday, if you need to order more medication this should be done no later than 12 noon on 22^nd December as the pharmacy will also need time to process your medication.  Orders can be made using your online access or by e-mail on nel.b81031-prescriptions@nhs.net (remember to include your name and patient number or date of birsth on the e-mail).

The practice will close Wednesday 22^nd December 12:00 – 13:00 and remain open all day on Thursday 23^rd December.