News

Prescribing changes

From 1st September 2020 pharmacies will no longer be able to order your medication for you.  Patients can order their medication from the practice in the following ways:
  • Online - registration forms are available from reception (proxy access can be given to family or carers with the patients consent - see the receptionist for details)
  • NHS App - you can register to use the NHS App this is another form of online access.
  • Using the practice prescription e-mail - nel.b81031-prescriptions@nhs.net (remember to include three identifiers on the e-mail)
  • In person - drop your request off to the ground floor reception desk or through the post box found on the ground floor (this is emptied at least twice a day)
  • By post - send your request in the post along with stamped addressed envelope if you would like us to post it back to you
  • By telephone - the order line is currently open from 09:30 - 16:00

If none of these options are suitable please talk to the receptionists about an alternative - REMEMBER we need 48 working hours to process your request.

We will still be able to send your prescription electronically to your nominated pharmacy - this is not changing.