Welcome to Field House Medical Group
We are a 6 doctor practice with a list size of approximately 12,200 patients. We work from Freshney Green Primary Care Centre, a modern, purpose-built award winning building and offer our patients a wide range of services in spacious, well equipped and comfortable surroundings. You can see information about the building and facilities at http://www.freshneygreen.nhs.uk/
We pride ourselves on being an innovative and forward thinking training organisation which places much emphasis on the provision of high quality services and actively seeks the opinions of our patients on the standard of care provided.
Register for Online Services
Our practice now offers a wide range of online services inlcuding:
- Booking appointments (this service has been suspended during the COVID pandemic)
- Cancelling appointments
- Ordering repeat prescriptions
- Sending secure messages/queries (non-urgent)
- Viewing medical records
- Change of contact information
All of these services are available to you at your convenience by registering at the practice for online services or using the NHS App.
You can register by completing an online registration form at reception (you will need to bring photo ID and proof of address with you). Or if you would like us to e-mail you a registration form to complete at home, you can e-mail us at firstname.lastname@example.org and request a registration form or information about registering.
Text messaging - smart phones are allowing us to send more than just texts to patients now, if you have not yet consented to receiving text information from the practice then please talk to a receptionist.
Video consultations - this type of consultation may be offered to you by your GP.
Online consultation - you can use the online services to send your non-urgent medical or administrative query (see the online section of this website)
Field House Medical Group Vision, Mission and Values
We are the Field House team, we are here for you
Our team aims to provide individual patient care to create a better and healthier life for our patients in a safe and dignified environment
Trust and respect – we place trust in our employees to provide a high standard of care and build trusting relationships with our patients, respecting individuality and choice and promoting inclusivity for all. We trust our patients to treat staff in a respectful manner without the threat of aggression or violence.
Confidentiality – we protect and value your right to confidentiality, ensuring security and data protection is maintained, while safeguarding vulnerable people who cannot protect themselves.
Professionalism and pride – we pride ourselves in the way we deliver a professional and supporting environment for all our patients and employees. The staff at Field House Medical Group all strive to give their best in their chosen profession and take satisfaction from helping patients improve their health and wellbeing or providing a helping hand through difficult times.
Communication – we endeavour at all times to listen and provide effective communication for all, this improves the patient experience and ensures safety, promoting a culture which is transparent and open to learning.
Team Work – we work collaboratively with GP practices and network with local services to improve patient care. As a training practice we help develop new doctors and nurses securing the future of the NHS and work closely with employees to develop and support them in their personal and professional progression through continued training and education.